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There may also be some useful suggestions here if you are looking to develop your skills further: *Using your initiative in a work context is about spotting opportunities to develop the business.This can, for example, include learning new technology to make your work more productive and efficient; being willing to look at processes and systems to see if there are things you can suggest to improve workflow; recognising opportunities that will improve the business and being prepared to follow them through; volunteering to learn new tasks so you can be adaptable and help out in emergencies or at peak periods.
Problem solving skills can help you avoid panic and the potential for costly cleanup. Problem solving skills can help you figure out whether you will be able to meet the new deadline and how your approach may need to change. Applying problem solving skills can put the dinner dilemma into perspective and help get the food on the table and keep everyone happy.He was delighted with the initiative I had taken and thanked me.Two days later my supervisor told me that I had received excellent feedback from a customer and I would be nominated for Employee of the Month.To use the STAR technique effectively, remember: The example above, for instance, could easily be altered to prove your communication skills, show that you can adapt and be flexible, and that you have great customer service skills.It is worthwhile spending time writing statements like this about all your experiences and then adapting them to match each recruiters’ specific requirements.Many employers are recognizing the value and placing significant investments in developing the problem solving skills of their employees.While we often think about these skills in the work context, problem solving isn't just helpful in the workplace.I promised the customer that I would do my best to help but I would need to do some research and phone him back. Describe the ACTION you took: I could not check with the office as they were closed and my supervisor had already left for the evening, so I searched for the same product code to see if I could find updated information on other records.This confirmed that the product was now back in stock and that several deliveries were actually scheduled for the following day.Identify the TASK: Whilst listening to the customer, I accessed his record.This was no help in solving the problem as it simply reiterated what the customer was saying and did not give any more up-to-date information.