While in most companies this may not be a full-time role, it’s important that someone oversees the operation and has sufficient authority within the business to command resources and get things done.
Finally, you need to look at the roles of staff at other levels of the business.
Before you can even start to create a business continuity plan, you need to take a look at the structure of the business itself.
Identify the critical processes and the systems that support them; look at what measures – such as data backups – are already in place, and find out what documentation is in place to support the re-creation of systems.
Nevertheless, you need to give thought to providing access.
If you have other sites this might be a solution, allowing staff to temporarily work from elsewhere or from home.What are their duties in the event of a problem and what, if any, additional training will they require to carry them out?Large enterprises, banks for example, take disaster recovery very seriously indeed.This is key to satisfying, insurers, industry regulators and your investors that you’re serious about addressing the issue.You get the advantages of specialist expertise without the need to recruit or train in-house.In an era that’s heavily reliant on digital technology, you ideally need an ‘always on’ infrastructure that is accessible whatever happens.You will also need to look at who is going to be responsible for managing a disaster and getting the business back on track.And insurance certainly can’t replace the customers you’ll lose to the competition while your firm is non-operational.This is why it’s vital to have a business continuity plan to ensure that you get up and running again as fast as possible.As we all rely increasingly upon our systems, these things can have a major disruptive effect.You might be thinking that you have insurance to cover such eventualities, but that only takes care of the financial side, and even then may not cover all of the costs involved in recovering systems and getting your business back on track.